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Shipping & Returns

HOW MUCH DOES SHIPPING COST?

Shipping within the 48 United States and APO/FPO

All orders to the 48 United States and APO/FPO boxes by United States Postal Service

Please note that shipments from the United States to other countries may involve taxes, import duties, customs-related fees, or other charges beyond our control for which the recipient is responsible. Please be assured that we do not receive any portion of any fees that you may be required to pay in connection with import taxes or duties imposed by your government.

HOW QUICKLY WILL YOU SHIP MY ORDER?

We pride ourselves on fast production and prompt shipping. All listed shipping times are after production - due to the wild variations in our product line, some orders must be produced after they're ordered. While production times typically only take 24 hours, they can stretch to longer times during the holidays. Rest assured we're working as hard as we can to get you your order in as short of time as possible. For your convenience, our shipping system will automatically email you when your order has shipped, with tracking information (if available). If you have any questions about a shipment, or would like to request that your order be shipped using an alternate method (FedEx, UPS), feel free to contact us.


Refund Policy:

We use only the finest materials available this ensures long lasting high quality skins! Should you find a defect in materials or workmanship within 30 days of your purchase, we will gladly replace your skins with the exact same design as the defective sign.
A return RMA # return number must accompany all returns and must be made within 30 days of purchase.

Returning Items:

Return of unused skins can be returned with a 25% restocking fee.Item must be returned in the same condition as received (skins that have not been remove from backing paper)WARNING, We will NOT refund skins that have had the backing paper removed or custom cut to order skins. Buyer responsible for the shipping cost back to us. We cannot accept returns on custom orders, or wholesale purchases. All returns must include RMA and will be charged 25% restocking fee plus any shipping handling charges.

Shipping Refund:

Shipping charges incurred can not be refunded. We can only estimate a shipping date as production schedules change we can estimate time of shipment only. We can not guarantee DELIVERY DATE as this can only be controlled by the shipping company. If premium shipping is paid for and the shipper does not perform, we will work with you to get a refund of shipping costs. We can not be held responsible for the shippers errors If you supply videogame-skins.com with incorrect address or contact name information we can not be responsible for lost or stolen packages and any address correction charges will be billed to the buyer.

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